Novibbet's Terms and Conditions — Know Your Rights & Responsibilities

01 Acceptance & Consent

By accessing the Novibbet platform or using any of its services, you confirm that you have read, understood, and agreed to these Terms and Conditions. These terms form a legally binding agreement between you and Novibbet.

To be eligible for Novibbet's services, you must:

• You must be at least 18 years of age (or the legal age applicable in your country).
• You may only operate one account registered in your own name.
• You must not reside in a country or region where online betting is entirely prohibited.
• You must be of sound mind and agree to these Terms & Conditions of your own free will.

Novibbet reserves the right to restrict service to any individual at any time without providing a reason, particularly where applicable laws or licensing conditions are breached.

02 Account Registration & Management

Providing accurate and complete information is mandatory when registering for a Novibbet account. Registering with false information is a direct violation of these Terms and will result in account termination.

• Single Account Policy: Only one Novibbet account is permitted per person, household, device, or IP address.
• Identity Verification (KYC): A government-issued ID must be submitted before withdrawals or transactions above a certain amount can be processed.
• Password Security: You are solely responsible for the security of your account. We strongly advise against sharing your password with anyone.
• Information Updates: Any changes to your personal information must be reported to Novibbet promptly.
• Account Transfer Prohibited: Novibbet accounts may not be sold, transferred, or shared with any other person.

03 Betting Rules

The following rules must be observed when placing bets on Novibbet. They apply equally to all users.

• Bet Confirmation: Once a bet is confirmed, it cannot be changed or cancelled unless Novibbet acknowledges a technical error.
• Odds Changes: Novibbet reserves the right to change odds at any time. The odds in effect at the moment a bet is confirmed are considered final.
• Maximum Bet Limit: Maximum bet limits apply to each market. Novibbet reserves the right to decline any bet at its discretion.
• Bets Placed on Incorrect Odds: Novibbet reserves the right to void any bet placed at an obviously erroneous odds.
• Match Fixing Prohibited: Any attempt to predetermine the outcome of an event is strictly prohibited and may be subject to legal penalties.
• Live Betting Rules: Odds in live betting change rapidly. Novibbet is not responsible for any bets rejected due to network delays.

The decision of Novibbet's referee or adjudicator is final. In the event of any dispute, Novibbet's ruling must be accepted.

04 Bonus & Promotion Terms

Novibbet offers its members a variety of attractive bonuses and promotional offers. Each offer carries specific terms and conditions that must be met.

• Welcome Bonus: New members will receive a welcome bonus on their first deposit as determined by Novibbet. A minimum deposit is required to qualify for the bonus.
• Wagering Requirements: A specified number of wagers (typically 5–30x) must be placed before any bonus funds can be withdrawn.
• Bonus Expiry: Each bonus must be activated within a specific time frame. Any unused bonus will expire once the deadline has passed.
• Bonus Abuse Prohibited: Any attempt to abuse bonuses or claim bonuses repeatedly through multiple accounts will result in account suspension.
• Free Bet: Winnings from free bets are not paid out as direct cash; withdrawal is only permitted once the specified conditions have been met.
• Cashback Offer: Cashback is typically calculated based on net losses incurred within a specified time period.

05 Deposit & Withdrawal Policy

All financial transactions on Novibbet are fully secure and protected. However, certain rules must be followed.

• Deposit Methods: Novibbet accepts deposits via mobile banking, bank transfer, e-wallets, and other available methods.
• Minimum Deposit: Each payment method has a set minimum deposit amount, which is displayed on the platform.
• Withdrawal Process: Withdrawal requests are typically processed within 1–3 business days. Withdrawals may be delayed if KYC verification has not been completed.
• Return via Same Method: In line with Novibbet policy, withdrawals are generally processed using the same method as the original deposit.
• Anti-Money Laundering: Novibbet reserves the right to suspend and investigate any transaction identified as suspicious.
• Currency & Conversion: Transactions can be made in BDT. A conversion fee may apply for transactions in foreign currencies.

Novibbet does not accept payments from third-party accounts. Only use payment methods registered in your own name.

06 Responsible Gaming Policy

Novibbet believes betting is a form of entertainment, not an addiction. That's why responsible gaming is at the core of everything we do.

• Setting Betting Limits: Users can set their own daily, weekly, or monthly deposit and loss limits.
• Self-Exclusion: You can request a temporary account suspension for a set period at any time.
• Reality Check: A summary of your play duration and spending is displayed at regular intervals.
• Minor Protection: Novibbet enforces a strict age verification process and takes active measures to prevent underage access.

If you feel that betting is having a negative impact on your life or someone you know, please contact the Novibbet support team or Responsible Gaming Page Visit.

07 Account Suspension & Termination

Novibbet reserves the right to suspend or permanently close a user's account for any of the following reasons:

• Breach of any provision of these Terms and Conditions.
• Operating multiple accounts or abusing bonuses.
• Providing a false identity or fraudulent documents.
• Harassing or insulting other users or staff.
• Participation in fraudulent activities or betting manipulation.
• Violation of the laws of the relevant country.

Novibbet is not obligated to provide reasons for account termination. However, any valid remaining balance will be returned where possible, unless fraud is established during an investigation.

08 Right to Amend Terms & Conditions

Novibbet reserves the right to modify these Terms and Conditions, in whole or in part, at any time. Before changes take effect, Novibbet will:

• Will clearly announce the changes on the website.
• A notice will be sent to your registered email or mobile number.
• At least 7 days' notice will be given for any significant changes.

Continued use of the platform after any changes have been made will be considered acceptance of the updated Terms & Conditions. If you do not agree to the new terms, you may request that your account be closed.

09 Limitation of Liability

Novibbet accepts no liability for the following:

• When a bet is cancelled due to a lost internet connection or technical error.
• Account losses resulting from third-party software or hacking where negligence on the user's part is established.
• Losses arising from betting decisions due to delayed results or inaccurate score information.
• When services are unavailable due to unplanned server downtime or maintenance.
• Legal complications related to online betting in the user's own country.

Novibbet shall not be liable for any indirect, incidental, or consequential damages under any circumstances. Where liability applies, it is limited solely to the value of the transaction in question.

10 Legal Jurisdiction & Dispute Resolution

These Terms and Conditions are governed by the laws of Novibbet's licensing authority. Any disputes will first be addressed through negotiation.

• Filing a Complaint: All complaints must be submitted in writing to the Novibbet support team.
• Resolution Time: Novibbet generally responds to complaints within 5–10 business days.
• Final Decision: If a resolution cannot be reached through discussion, the matter will be settled through mediation by the licensing authority.
• Language: The English version of the Terms & Conditions is the governing document; in the event of any inconsistency in a translation, the English version shall prevail.

Novibbet's Terms and Conditions are drafted in accordance with international gaming standards and are reviewed regularly by legal experts.