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Important notice:

Betting and gaming are entertainment, not a source of income. Only play with money you can afford to lose. This platform is not available to anyone under 18.

Your protection is our priority

At Novibbet Responsible Gaming —
Keep it fun, keep it within limits

Novibbet believes betting should be an enjoyable experience — not a source of stress or addiction. We provide a range of tools and resources to help you play responsibly.

18+
Age limit
24/7
Support
5
Protection Tool
∞
We care
Responsible Gaming Principles
✓ Play for entertainment only
✓ Set your budget in advance
✓ Don't chase your losses
✓ Take regular breaks
✓ Get help if you need it
✓ Spend time with family and friends
Our Safeguards

Novibbet's Responsible Gaming Tools

Novibbet offers several effective tools to keep your gaming experience healthy and enjoyable.

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Set a Deposit Limit

Set your own maximum for daily, weekly, or monthly deposits. Limits take effect immediately once set. A 24-hour waiting period applies if you wish to increase them.

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Session Time Limit

Decide in advance how long you want to play each day. Once that time is up, Novibbet will automatically notify you and give you the option to end your session.

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Loss Limit

Decide in advance how much you are willing to lose in a given period. Once you reach that limit, Novibbet will temporarily suspend your betting.

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Cooling-Off Period

If you feel you need a break, you can take one lasting anywhere from 24 hours to 6 weeks. During this time you will not be able to log in to your account, but withdrawals will still be available.

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Self-Exclusion (Self-Exclusion)

If betting is becoming difficult to control, you can permanently close your account for a period of 6 months to 5 years. This option is treated with the utmost seriousness.

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Age verification system

Novibbet uses strict age verification. No one under 18 may open an account or place a bet. Withdrawals are not permitted until identity verification is complete.

More details

Responsible Gaming What does it actually mean?

Responsible gaming means enjoying betting as a fun form of entertainment — where you stay fully in control and avoid financial and emotional harm. Novibbet believes every player has the right to a safe and healthy gaming environment.

Online betting and sports gaming have become popular pastimes for many people in Bangladesh. But when entertainment turns into a habit, some caution is needed. Responsible gaming does not mean playing less — it means playing with awareness, planning ahead, and knowing your limits.

Responsible gaming at Novibbet goes beyond a policy document. It's an active commitment — we give you the tools, information, and support to build healthy playing habits. Our support team is always ready to help.

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Keep in mind There are no guarantees in betting — every bet carries risk. Never bet with borrowed money or funds belonging to your family.

Signs of Healthy Betting Habits

  • Betting is a small part of your life, not your main focus.
  • You set a budget in advance and stick to it.
  • You do not feel distressed after a loss or chase losses with more bets.
  • Relationships with family, friends, and colleagues remain unaffected.
  • There is no need to lie about or hide your betting.
  • You can pause your play at any time.

How to set limits on Novibbet

1
Go to Account Settings

After logging in, click your profile icon in the top right corner and select the "Responsible Gaming" option.

2
Choose your preferred limits

Choose whichever suits you — a Deposit Limit, Session Time Limit, Loss Limit, or Cooling-Off Period.

3
Set the amount and duration

Enter the amount in BDT or the time limit you want. Daily, weekly, and monthly options are available.

4
Confirm

Once confirmed, a limit takes effect immediately. Decreasing a limit is instant, but increasing one is subject to a set waiting period.

Set a limit quickly
💰
Deposit Limit

Set a daily, weekly, or monthly deposit cap.

⏱️
Session Time

Set a daily limit on how long you play.

📉
Loss Limit

Protect yourself by setting a maximum stake.

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Self-Exclusion

Use this tool to take an extended break.

Go to Account
Need help?

The Novibbet support team is available 24/7.

Live chat support

Available 24 hours a day, 7 days a week

[email protected]

Response within 2–4 hours

Warning signs

Problem betting Recognize the signs

Stay aware of these signs to protect yourself or someone you care about.

Do you recognize these signs in yourself?

You want to stop betting but cannot, and you keep coming back.

You are placing more bets to recover money you have lost.

You are lying to or hiding your betting activity from family or friends.

You are prioritizing betting over work, family, or your health.

You feel restless, irritable, or down when you are not betting.

You are borrowing money or using family funds to bet.

You only feel happy when you win, and life feels meaningless when you are not betting.

If you have more than 3 signs Please seek help. Contact Novibbet Support or use the self-exclusion option.

How at risk are you?

Financial Pressure65%
Impact on family relationships48%
Mental health risks52%
Impact on Work35%

* Average effect observed among individuals affected by problem gaming.

What to do if a family member has a problem
  • Talk about it calmly — do not place blame.
  • Stop providing financial support if the money is being used for betting.
  • Reach out to a professional counselor or a support group.
  • A family member can contact Novibbet Support to request self-exclusion on behalf of a loved one.
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Asking for help is a sign of strength Admitting there is a problem and asking for help is not weakness — it is the most courageous step you can take.
Protection Tools

Novibbet's Limit Setting System

Each tool can be customized to suit your personal needs.

💰 Deposit Limit — Details

At Novibbet, you can set deposit limits for three time periods:

  • Daily limit: Maximum deposit amount within a 24-hour period.
  • Weekly limit: Upper limit on total deposits within a 7-day period.
  • Monthly limit: Controls the total amount deposited over a 30-day period.
Important Once set, a limit takes effect immediately. Increasing a limit is subject to a mandatory waiting period.
⏱️ Session Time Limit — Details

Once the set period has passed, here is what happens:

  • Novibbet will send you an alert when your time is about to run out.
  • When the time is up, your session will end automatically.
  • You can log in again for a new session the following day.
  • Your gaming history and transaction records will remain accessible at all times.
Tips Avoid playing after a set time each day — for example, no playing after 10 PM.
📉 Loss Limit — Details

This sets the maximum amount you can lose in a month:

  • Once the limit is reached, you will not be able to place bets for the remainder of the month.
  • Your limit will reset next month.
  • This limit can be decreased but increases are restricted.
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Recommendations Plan to lose no more than 1–2% of your monthly income.
🚫 Self-Exclusion & Cooling-Off

Cooling-off (24 hours – 6 weeks):

  • Use this to take a short break.
  • You will not be able to log in during this period.
  • However, you will still be able to withdraw funds from your balance.

Self-Exclusion (6 months–5 years):

  • For long-term protection.
  • You will not be able to reopen your account during this period.
  • Placing bets will not be possible until the exclusion period has ended.
External support

Not just Novibbet, Other organizations are also available

Organizations around the world are working to address gaming addiction and offer free support.

International Organizations

Global support networks and research organizations are actively working on gaming addiction and publishing guidance.

Local Support

Several mental health clinics and counseling services across Bangladesh offer addiction treatment. Find one near your city.

Helpline

Most countries have 24/7 helplines where you can get confidential advice. Group therapy sessions are also held regularly.

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Partnering with Novibbet We work with international organizations to prevent gaming addiction. Your privacy is protected while we connect you with the resources and guidance you need.
Frequently Asked Questions

About Responsible Gaming General questions

Find answers to your questions below.

Decreasing a limit takes effect immediately, but increasing one is restricted. To raise your deposit limit, you must wait 24 hours. This is intentional — to prevent impulsive increases. Limit increases are not available while a cooling-off period is active.

No, you cannot open a new account using the same email or phone number until your self-exclusion period has ended. This is for your own protection. Once the period expires, you may contact us to reopen an account, but the same self-exclusion duration will be active again at that time.

Yes, your account balance is fully protected. Once your self-exclusion period ends, you can withdraw your full balance. Novibbet uses encryption and multi-layer security to keep your funds safe.

Cooling-off: A short-term break (24 hours to 6 weeks). This can be cancelled at any time. Self-Exclusion: Long-term (6 months to 5 years). Once activated, it cannot be cancelled until the period expires. Self-exclusion is a more serious step and reflects a firm commitment to change.

Yes, and it is highly recommended. For example: a daily deposit limit of BDT 5000 + a weekly loss limit of BDT 15000 + a daily session time of 2 hours. Multiple layers of protection are more effective. Each tool operates independently.

Absolutely. Novibbet has a dedicated support team available 24/7. You can reach us via live chat, email, or the support form. We guarantee full confidentiality and can provide guidance, activate self-exclusion, or refer you to other organizations.
Your wellbeing is our responsibility

Today Set Limit,
Find peace of mind

Responsible gaming at Novibbet is more than a policy — it's a commitment. Your wellbeing is our priority. Start today.

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