Novibbet FAQ — Questions & Answers

During registration, you need your full name, correct email address, date of birth, and a strong password. Phone number is optional but recommended. Make sure you are 18 years or older. All information must be accurate.

No, according to Novibbet policy, each person can only open one account. Opening multiple accounts violates our policy and your account may be permanently suspended. Enjoy all benefits with just one account.

Complete registration, log in, and make your first deposit. A 100% bonus will be automatically added to your first deposit. You can get up to 50,000 BDT in bonus. Check the bonus terms to understand rollover requirements.

Usually, after 5 or more incorrect password attempts, your account is locked for 1 hour for security purposes. This protects against unauthorized access. Wait 1 hour and try again. You can also reset your password or contact Support.

Yes, enabling two-factor authentication is highly recommended. It provides additional security. After logging in, go to your account settings and enable "Two-Factor Authentication." Choose email or SMS option. After that, you'll receive a security code for each login.

Yes, you can access the same account from multiple devices. You can log in from desktop, mobile, and tablet using the same email and password. You'll have the same account and balance across all devices. Use a strong password for security.

Live Betting means you can place bets even after a match has started. You'll get real-time odds and opportunities while the game is ongoing. Live Betting is available for all sports including football, cricket, and tennis. Odds change with every event during the match. Live Betting is more exciting and strategic.

There can be several reasons a bet is cancelled: 1) Event was cancelled, 2) Your selection changed, 3) System error, 4) Competition was suspended. When a bet is cancelled, your money is fully refunded. You can see details in your betting history.

A parlay bet is betting on multiple selections together. Winnings from the first selection are used on the second bet, then the third, and so on. All selections must win or you lose the entire bet. Potential profits are higher but so is the risk. Example: Bet on 3 games in a parlay — if all win, you multiply the odds for a big prize.

The minimum deposit on Novibbet is just 100 BDT. It's affordable for new players. The maximum deposit has no limit, but may be subject to your bank or mobile banking limits. Get a 100% bonus on your first deposit.

Withdrawals from Novibbet are typically processed within 2-4 hours. Some payment methods may be faster. Processing may take longer on weekends or holidays. You can check the status of your withdrawal request on your account dashboard. Your money usually arrives in your account within 24 hours.

Novibbet charges no fees for deposits or withdrawals. Your full amount goes to your account. However, your bank or mobile banking provider may charge their regular fees. Contact your bank about that.

Yes, completely. Novibbet complies with international data protection regulations. Your personal information is never shared with third parties. We only provide information to the relevant legal authorities when required. Your privacy is our top priority.

If you believe your account has been compromised, change your password immediately. Then contact Novibbet support. Report it via live chat or email. Our support team will take action right away. To avoid this in the future, use a strong password and enable two-factor verification.

Novibbet is only for people 18 years and older. You must confirm your age during registration. No account can be opened for anyone under 18. This is part of strict international regulations.

If you have any issues or concerns, contact our support team immediately. Write your problem in detail in live chat or email. Provide the transaction number and time. Our team will investigate thoroughly and solve it quickly. For serious complaints, we follow up regularly.

Novibbet is fully legal and licensed betting platform. We comply with international regulations and local laws. For more information about our license and certifications, see our About Us page. We believe in transparency and accountability.

Novibbet is committed to responsible gaming. We promote awareness about gaming addiction. You can set betting limits, self-exclude, or take a betting break. Find more information on our Responsible Gaming page. If you need help, contact our support team.